Clients Close Quarter
home about us clients services publications tools and techniques thought leadership careers contact
We are here to help you:
  • Win, keep and grow profitable customer relationships
  • Increase your profitability on large-value deals
  • Fill your sales pipeline with profitable opportunities
  • Reduce "back office" service operations & IT costs
  • Increase your ROI in your strategic project portfolio

Are you struggling to understand where all of your cash is disappearing to? Your business units claim they are making money and yet your cash and working capital is vanishing before your eyes

Businesses set out to make profits, managers swear by them. It’s all too easy to have a situation where every business unit is claiming it’s doing a great job, but when you add it up in totality you are making serious losses and your cash life blood is rapidly draining away.

There are many great management methodologies and analytical techniques you could apply, from simple to complex. If you are the CEO, CFO or Business head, how do you get to grips with a business in need of a fundamental turnaround and your financial systems are unable to describe to you what’s really going on in your business? 

Learn how AOL Europe eliminated losses of over $600 million per annum

Philip Rowley (President and CEO of AOL Europe) faced such a difficult situation when he took on the challenges of turning around AOL Europe – and who went on to achieve astounding results with his management team.

TO LEARN MORE CLICK HERE to listen to Bill Metcalf interviewing Philip Rowley (Chairman – AOL Europe) on how he succeeded in taking AOL Europe from losing over $600 million per annum to profitability within 3 years.

We can help you put the Profits back into your business.

Successful projects delivered with our clients include:

"Developed and implemented a strategic "turnaround programme" for a financial institution to transform a loss-making collection of acquisitions into a cash positive, growth business"


"Reduced IT operating costs by 25% (£38 million) whilst delivering improved service and capabilities"


"Reduced procurement spending on key marketing category by over 25% (€13 million annual savings)"


"Eliminated process defects in a key process to improve the customer experience substantially reducing customer "churn" whilst reducing operating costs by 28.5% (€5.6 million annual saving)"


"Enabled leading service business to improve the quality of its "offshore/ outsourced" service delivery to "onshore/ inhouse" levels whilst retaining the 65% cost advantages of "offshoring""


"Replaced an "analogue" pan-European telephony infrastructure with a more sophisticated "IP based" infrastructure across five European countries. The result was to launch at lower cost, new and more complex product and service offerings with enhanced customer service quality scores"

 

CONTACT US - To learn more about how we can help you

If you would like to talk through some of the issues and opportunities that you face and explore how I might be of potential assistance to you - then please call me, John Corr, on: +44 (0) 20 7748 2225.

Our initial meetings and consultations are on a FREE, CONFIDENTIAL and NO OBLIGATION basis. If you would like to contact us by email or receive more information from us, please see our CONTACT US section. We'll help you put the Profits back into your business.

home
about us
clients
services
publications
tools & techniques
thought leadership
careers
contact